Did you have a good experience with us?
I seriously could not be more pleased with the work they did on my wedding rings. I have a Halo style engagement ring with a solitaire enhancer. I needed to get the rings resized and one of my smaller diamonds in my halo was about to fall out. They repaired and resized my rings perfectly. They look brand new. Customer service is top notch. I'm just thrilled.
Such a sweet & caring place to shop. No matter if you are making a small purchase, large purchase or getting a repair they are kind & helpful.
The people here are absolutely wonderful...The service department is like no other...They even let me play their grand piano!!!
Great service and great selections. It was an overall great experience shopping with them, and I highly recommend Jimmy Smith's. The people there are just fantastic!
My fiance and I couldn't be more impressed and satisfied with Jimmy Ray and his staff. They took an unfortunate situation we faced and made something absolutely beautiful. I wish I could post the picture of my BEAUTIFUL engagement ring. You guys are the best and we will definitely be coming back for our wedding bands.
I was lucky enough that my husband purchased my engagement ring from Jimmy Smiths back in 1979. Since then I have purchased many items there. Both my sons bought their wives engagement rings there also. If I have ever had a problem with anything it has been fixed or replaced with no questions. When you buy something from there you can be sure it is a great quality piece. I have never entered the store that I was not greeted with a smile. If ever they were extremely busy and someone couldn't help me immediately that wouldn't phase me as I would be sure I will get the same kindness and attention when it's my turn. Anyone who says they have had a bad experience in Jimmy Smiths needs to look inside themselves as they are the problem !!!
I have been coming to this place since I was a kid. They have always been so sweet and so amazing. The staff are just wonderful, the jewelry absolutely amazing, and the prices are great. No other place will ever live up to you guys.
Jimmy and Wendy are experts that always greet you with a smile. They have a very genuine and helpful team that always gets the job done right. So happy with my repaired ring! You guys are the best!
Excellent customer service. very friendly and people you can trust.
Excellent customer service, excellent selection and excellent people!! I've been a customer for the past few years, recently dropped in to see the new store, its fantastic! I took my wife to pick out an anniversary present, Jimmy Ray, Wendy and their entire staff were incredibly helpful with helping us pick out a band that was exactly what my wife was looking for! They always go above and and beyond my expectations and this time was no different.
Excellent service. I live 750 miles from Jimmy Smith Jewelers but needed a wedding gift for a friends daughter. Mr. Robby Smith was so friendly, handled everything in a timely manner and was able to find the Bride's registery through a universal system enabling me to make a gift choice even though the Bride was not registered at Jimmy Smith Jewelers. Very Impressive. If you live out of town or State I would recommend giving them a call. Jimmy Smith Jewelers is the Best!!!
Outstanding service today from Wendy Smith. She went beyond the call of duty to help me today and I appreciated it more than she will ever know! Thank you Wendy for your patience and for being so sweet and understanding!
GREAT CUSTOMER SERVICE!!! I love going to Jimmy Smith Jewelers!!!
Wow! This place is a class act! You will never find better service anywhere!
Love this store! It's THE PLACE to buy jewelry and gifts!
Love, love, love this store! Wendy was wonderful to work with, along with the entire staff.
The customer service is amazing! I have some loose prongs and a broken diamond on a ring and they are fixing it up, good as new. We have bought all of our jewelry from Jimmy Smith's for years and highly recommend them.